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Narmi announced an expansion of its partnership with FIS, authorizing Narmi to resell FIS Bill Pay and FIS Zelle. The move gives FIS-core banks a streamlined path to modern digital banking without abandoning the products they rely on. Narmi already works with a significant number of FIS-core institutions on the IBS and Horizon core systems, including NBH Bank, Beacon Bank, Alma Bank, Grasshopper Bank, and Sound Community Bank. The expanded partnership is designed to serve that community better by allowing banks to retain existing FIS products, accelerate digital transformation, and reduce vendor complexity with a single accountable partner.
Kairos Meridian, an independent life sciences consulting firm, launched today to support commercial teams overwhelmed by data, channels, and AI tools. The firm offers big-agency thinking with boutique agility, positioning advice as the product. Led by founder Aaron Uydess, who brings over 25 years of experience across client and vendor sides, Kairos Meridian specializes in go-to-market strategy, omnichannel marketing, data, analytics, and AI in commercial operations. It also serves vendors and private equity investors. The firm emphasizes human judgment and practical, actionable recommendations.
BCU announced that Jim Block has assumed the role of President effective July 1, 2026, in line with its previously communicated succession plan. Mike Valentine will continue as CEO until his planned retirement in early 2027. Valentine's nearly four-decade tenure saw BCU expand nationally, introduce advanced digital tools, and build a reputation for member experience and employee culture. Block, who joined BCU in 1995 and previously served as EVP and COO, brings over three decades of experience and has led enterprise operations, digital transformations, and merger integrations. BCU is a not-for-profit credit union with $6.5B in assets serving 370,000 members.
Newgen Software Technologies Limited announced strategic leadership appointments to position the company for its next phase of global growth and reinforce its vision of Orchestrating Intelligent Enterprises. The Board of Directors appointed Tarun Nandwani as Chief Executive Officer effective August 1, 2026. Nandwani will lead strategy, innovation, operations, and global execution, driving growth and strengthening Newgen's position in AI-powered enterprise software. Newgen also created the new role of Chief Growth Officer and appointed Pramod Kumar to lead worldwide growth strategy, including market expansion, strategic partnerships, ecosystem development, go-to-market effectiveness, customer acquisition, and long-term revenue growth. These appointments follow the previously announced resignation of Virender Jeet and ensure leadership continuity. The company aims to help enterprises orchestrate intelligent enterprises by unifying processes, content, communications, data, and AI on a single platform.
First Financial Bankshares announced that its wealth services company, formerly First Financial Trust, is now First Financial Wealth Management. The name change is effective immediately and reflects the full range of services offered, including investment management, retirement planning, trust and estate administration, mineral management, real property management, and fiduciary services across nine Texas markets. The team, services, locations, and leadership remain unchanged. CEO David Bailey and President Lon Biebighauser commented on the rename, which unifies the bank and its wealth services under a single identity.
BlastPoint will host a free, one-hour live webinar on Tuesday, July 21, 2026, at 2:00 PM ET titled 'Small Bank, Bigger Margins: The 3 Plays Behind Q1's Most Profitable Community Banks.' The session will analyze Q1 2026 FDIC and FFIEC Call Report data to identify repeatable strategies used by top-performing community banks. Attendees will learn the three plays behind Q1's most profitable community banks, key benchmarks for efficiency, deposits, and profitability, real-world examples, and practical takeaways. The webinar builds on BlastPoint's Banking Scorecard and will be led by Matt Reger.
Newgen Software Technologies Ltd. reported financial results for Q1 FY'27 ended June 30, 2026. Revenue from operations stood at ₹357 crore, an 11% YoY increase, while profit after tax rose 26% YoY to ₹63 crore. US geography revenue grew 27% YoY to ₹92 crore, and annuity revenue was ₹254 crore, up 14% YoY. SaaS and license subscription revenues grew 40% YoY to ₹60 crore. The company added 10 new customers and secured strategic wins in banking, insurance, and enterprise content management, including deals in Kuwait, the Philippines, India, and the UK. Management highlighted resilient execution and investments in AI-enabled solutions.
Keynova Group released its 2026 Small Business Digital Banker Scorecard, with Bank of America ranked first for its account opening, integrated third-party apps, cash flow reports and mobile virtual assistant. The findings show banks are increasingly offering purpose-built payments and cash flow tools, including ACH payments, real-time payments from Chase, Citi and U.S. Bank, and expanded receivables and invoicing capabilities. Nearly 40% of banks allow incoming card payments directly into deposit accounts, and over one-third offer comprehensive receivables solutions. U.S. Bank introduced a new Payment Center with ACH and card-funded bill pay. The scorecard evaluates the online and mobile experience for small businesses at 11 leading U.S. banks.
Sogolytics released the Credit Union Member Experience Index 2026, the first national benchmark for credit union member experience. Based on a June 2026 survey of 1,002 active members, the industry scores 75.7 out of 100 on the CU MX Index. Overall satisfaction is 81.4 and Net Promoter Score is +43. Human Experience is the top dimension at 77.7, while Trust and Values (74.5) and Value and Financial Benefit (73.9) are lowest. Gen Z scores 15.2 points below Boomers on trust, the largest generational gap. The index covers six dimensions and 18 questions and is designed to be repeated annually.
Narmi announced that Orion Financial has launched Narmi Lend, extending its digital banking platform to provide members with a faster, more connected borrowing experience. The integration unifies account opening, everyday banking, and lending on the Narmi One platform, leveraging Narmi's existing relationship with Corelation Keystone to enable data flow without disrupting core operations. Orion Financial's SVP of Member Experience Sinaed Kuntzman said the move removes friction and gives staff better tools, while Narmi Co-Founder Nikhil Lakhanpal noted the credit union's focus on a single connected experience. The go-live reflects a broader trend among credit unions consolidating digital banking and lending.