Press Releases
KreditIQ, Inc. has become an associate member and preferred solutions partner of the Independent Bankers Association of New York State (IBANYS). The partnership aims to help community banks reduce commercial loan decision time by approximately 75% using KreditIQ's agentic AI underwriting platform, which keeps credit policy, fair lending, model risk, and audit controls institution-owned. The platform integrates with core and origination systems such as Fiserv, Jack Henry, FIS, nCino, and Plaid. IBANYS member banks can request a scoped assessment. The announcement cites a $875 billion commercial real estate maturity cycle over the next four years and typical 30-45 day intake-to-decision timelines at community banks.
Narmi, a digital banking platform for banks and credit unions, announced a partnership with GrailPay, a risk and data network for bank payments. The integration brings a real-time payment check into Narmi's platform, powered by GrailPay's technology, to verify whether a linked account is real, active, and belongs to the person using it before a transaction occurs. This aims to reduce payment failures and fraud losses while allowing institutions to move money faster. The bank or credit union retains full control over its approval process, and the customer experience remains unchanged. The check covers same-day ACH, RTP, wires, and FedNow.
ServiceLink's 2026 Loan Officer Report, based on surveys of over 500 loan officers and 1,500 recent homebuyers, uncovers a disconnect between borrower expectations and industry perceptions. While 82% of borrowers would be swayed by virtual closing options and 87% would switch lenders for self-scheduling convenience, 45% of loan officers cite lack of borrower interest as a barrier to offering more digital closings. The report also reveals fee education gaps: 53% of borrowers believe they fully understand application and document fees, but only 39% of loan officers agree. Originators are advised to focus on innovation and education to meet borrower needs.
Narmi announced that Valley Isle Community FCU, a $170 million credit union based in Maui, Hawaii, has selected Narmi One, including consumer and business digital banking, account opening, and lending solutions, to modernize its member experience. The credit union, which serves members through three branches, will use Narmi One to offer a connected experience from account opening through everyday banking and lending, and to manage its digital offering on a single platform. Valley Isle Community FCU is Narmi's first customer in Hawaii and the latest Corelation credit union to choose Narmi One and Narmi Lend.
Narmi announced the launch of Digital ID Prefill, a capability that lets eligible consumers securely populate account applications using information from a digital ID stored in Google Wallet. Built on Google Wallet's digital credentials infrastructure, Narmi is the first U.S. digital banking platform to bring Google Wallet digital ID prefill directly into consumer account opening. On supported Android devices, applicants can select 'Autofill from ID,' review the requested information, consent to share it from Google Wallet, and populate personal details such as name, date of birth, and address without manual entry. The feature is available through Narmi Consumer Grow in an increasing number of jurisdictions.
Narmi released usage data and initial performance results for its AI DecisionAssist account opening solution, showing record adoption and an 83% reduction in the time to decide on the slowest account opening applications. In the first six weeks, at six financial institutions, 90% of decisions now finish within three days, compared to as long as a month before. The median decision time was nearly halved from about 8.5 hours to 4.4 hours, and hands-on review time dropped to under 2 minutes from 8 to 12 minutes per application. Sixteen financial institutions have gone live since the late August launch, the fastest adoption of any Narmi product, with review volume growing 51% in a single week.
Narmi announced that Clearway Federal Credit Union, based in Malvern, Arkansas, has selected Narmi One for consumer digital banking and consumer account opening. The credit union aims to use digital innovation to connect with the next generation of members, strengthen the member experience, and position itself for growth. Narmi One integrates with Fiserv Portico, Clearway's core provider, allowing member and account data to flow between systems without disrupting operations. Clearway President and CEO Tammy Passafiume called the partnership an intentional investment in members' future, while Narmi Co-Founder Nikhil Lakhanpal said the platform keeps pace as members' needs evolve. The selection reflects a broader shift among credit unions to invest in digital experiences that attract younger members.
Newgen Software Technologies Ltd. reported financial results for Q2 FY'27 ended September 30, 2026, with revenue from operations at ₹422 crore, a 5% YoY increase. Annuity revenue reached ₹268 crore (up 15% YoY), SaaS revenue grew 36% YoY to ₹63 crore, and profit after tax rose 6% YoY to ₹87 crore. The company added 9 enterprise customers and secured strategic deals, including a USD 5.5 million agreement with a US health insurance company and a USD 1.8 million deal with a Qatari government body. Newgen also released NewgenONE AI Studio updates and received recognition for low-code and AI-led innovation.
Narmi announced that Valley Isle Community FCU, a $170 million credit union based in Maui, Hawaii, has selected Narmi One, including consumer and business digital banking, account opening, and lending solutions, to modernize its member experience. The credit union, which serves members through three branches, aims to unify its digital experience end to end and give its team a single platform to manage its digital offering. Trevor Tokishi, President/CEO, said the partnership will allow the credit union to modernize while maintaining personal relationships. Narmi's first customer in Hawaii, Valley Isle Community FCU is the latest Corelation credit union to choose Narmi One and Narmi Lend.
Newgen Software Technologies Ltd. announced its Q2 FY'27 financial results for the quarter ended September 30, 2026, reporting revenue of ₹422 crore, a 5% YoY increase. Annuity revenue grew 15% to ₹268 crore, SaaS revenue jumped 36% to ₹63 crore, and profit after tax rose 6% to ₹87 crore. The company added 9 new enterprise customers and secured strategic deals, including a USD 5.5 million agreement with a US health insurance company and a USD 1.8 million deal with a Qatari government body. Newgen also released NewgenONE AI Studio updates and received recognition for low-code and AI-led innovation.